Our services and guarantees

As a small, family-run business we provide an excellent, personal and professional service.

Home survey

We will visit your home to find out exactly what you require and take accurate measurements of your kitchen.

Design & planning

Our designer will then plan and design your kitchen to your specifications and budget and invite you to our design workshop to review the computer generated image of how your kitchen will appear. You'll be able to see the kitchen design from all angles and discuss the design and also the worktops, appliances, taps, lighting, flooring and tiling.

The designer will also discuss with you the quotation, which will include an installation cost, plus building costs if applicable.

Survey

If you decide to go ahead with buying the kitchen we will double check measurements and discuss any tweaks that you may wish to make.

Installation

Our installation service starts with the removal of your old kitchen before starting to fit your new one. Our fitters usually start on a Monday and complete the kitchen within the week. Granite installations will be 5-10 working days as templates need to be made once base units are installed. Our installers will always tidy up on completion.

We can also take care of any gas, electrics and plumbing requirements. Our tradesmen are fully accredited with the relevant certifications, complying with the 'Part P' electrical requirements and also with the 'Gas Safe' regulations. All building, flooring and tiling is completed by trusted sub-contractors with many years of experience.

Post installation home visit

We will contact you within 7 days and arrange to visit your home to check that you are completely happy with your new kitchen and get feedback on KitchenCreators. Should there be a problem we will sort this as quickly as possible. We will also give you a reassuring 5 year no quibble cabinet guarantee, plus 1 year's guarantee on the workmanship. All the appliances, including sinks and taps come with their own manufacturer's warranty (typically between 1 and 5 years). We will also contact you 1 year later to ensure that everything is looking and performing exactly as it should be.